16585 : Not a valid Account Number

I am trying to trade in Options but order is getting rejected always, despite having activated all segments and having funds in the account nothing is working. What should I do? Kindly Help @AngelOne

My order rejected and
Say 16585 not valid account

Hi @Ask @Darshan Since there is no private messaging option here on Community & we do not encourage our clients to share their private information publicly, we request you to visit this link: https://tinyurl.com/yehe6xau 4and share your details. We’ll be happy to help. Thanks!

PS: We do not encourage anyone to share their public details like (email id, contact details, Client Code etc). Please refrain from adding these details on the public forum like this.

this link is broken i am also facing the issue that "not a valid account number and from 2 weeks i am following with your team but the issue was not resolved yet

client id - AAAA457927

Hi @mohit20 welcome to the community!
We’ve replaced the old link. You can go ahead and raise request here https://tinyurl.com/rspw8d2p