Hi Team,
I am not able to trade in Banknifty since I have opened the account. I have bought some shares which is fine. But as soon as I wanted to trade bank nifty oprtions the order got rejected and the message says
“16585 : Not a valid account number”
Can some please help how can I resolve this?
Hi @bjgill333 Thanks for posting on the Community! Can you please share your Client Code over DM? We’ll get this looked into.
Summary
Client is B54464091
Dp I’d 1203320222257325
Hi Team,
Even I’m Facing the same problem kindly help us to resolve the issue.
ThankYou
Hey @Bharath_A Welcome to the Community! Please share your Client code with us, we’ll get this looked into.
Hey community, have you find anything unusual with my account ?
Received emails saying it has solved but it has not solved yet.
Hi @bjgill333 Sorry for the inconvenience this may have caused to you. Can you please help us with your ticket number, we’ll get the team to look into the issue and expedite the case as you are mentioning this hasn’t been resolved.
My ticket number is 15096770
My problem is not resolved and the ticket is closed saying it is resolved pls let me know what’s the problem or i will try to close the account
Thank you
I too am receiving this error pls solve this as soon as possible
Summary
My DPI I’d : 1203320218272413
Client I’d : M54188051
I too am receiving this error pls solve this as soon as possible
Summary
My DPI I’d : 1203320218272413
Client I’d : M54188051
Same problem with me
Summary
Client id: B56298647
I am facing same problem, trying to contact customer care several times and sent an email weeks back, escalated to CEO level no replay.
Summary
Client ID: K368278
same here am unable to place order in options showing account number not valid
Summary
clint id S56464785
account no 1203320249529849
Same problem with me
Please help…!!
Summary
Client id - R56520294
I have also the same problem can you look into my account!!
It is showing that the account number is not valid.
Hi @Yash2002 Since there is no private messaging option here on Community & we do not encourage our clients to share their private information publicly, we request you to visit this link: https://wa.angelone.in/lTSRV3mE and share your details. We’ll be happy to help. Thanks! (
CLIENT ID - I58643089
Getting error " Invalid account number"