SGB showing 0 as it's value in my portfolio

BUG
1

Hi AngelOne community/ Team,
I have bought 5 SGB units in the latest Dec 2023 series and the units are credited in my demat account successfully.
But in my portfolio under sgb section it is showing current value as “0”. Do you know why it is showing like this??
@AngelOne

Thanks,
Shreeman

Also i tried to attach screenshot of the screenshot but this community shows ERROR 422

2

Hi @S53219125 Welcome to the Community! Thanks for highlighting this issue to us, we’ll take this up with the team and get back to you. Meanwhile, would request you to kindly raise a support ticket for the same.

3

Okay. Thanks for the update. I do that.

4

Hi @AngelOne I tried to raise a ticket but it says that “Unable to fetch Ticket” and glitched. I mailed to the address shown in queries but no response from there either. Can you look into it.

Screenshot_2024-01-12-13-04-21-32_665f93039102175f0a7a19eebe384a73
Screenshot_2024-01-12-13-04-21-32_665f93039102175f0a7a19eebe384a731080×2400 152 KB

Screenshot_2024-01-17-01-46-18-92_665f93039102175f0a7a19eebe384a73
Screenshot_2024-01-17-01-46-18-92_665f93039102175f0a7a19eebe384a731080×2400 162 KB

5

Even im facing same issue, investment page shows it will be credited by 9th Jan but till today its not displaying in portfolio.

6

Hello @S53219125 @Chiru Please check the investment module on the app, as the price and value for clients with allotments should be updated there. The listing date was on January 30, 2024, so you should see the updated information now. If you still face issues, feel free to reach out to customer service for further assistance.