Hey there, I am new to trading and have been studying the crude oil market.
I decided to invest in it today through an option chain, when I placed the order, it rejected the order saying my client code is not registered, yet when I checked my KYC completion document, everything was valid and all segments were activated.
I search for this problem online and found no solution, I hope to head from you all soon
Hi @TronZeroJB Welcome to the community! Can you please share a screenshot? Additonally, please share your client code over DM. We’ll ask the team to look into the issue.
Hi team,
I am facing the same problem. How to solve the issue.
I have raised to the ticket for many times.
Angle not provided the solution.
Kindly help
I have same issue
Exchange not enableb for this user
Please solve itProcessing: 17072976620457444619426046441352.jpg…
same problam
d50859842
Hi @Zorro Sorry for the delayed response. Since there is no private messaging option here on Community & we do not encourage our clients to share their private information publicly, we request you to visit this link: https://tinyurl.com/yehe6xau 4and share your details. We’ll be happy to help. Thanks!
PS: We do not encourage anyone to share their public details like (email id, contact details, Client Code etc). Please refrain from adding these details on the public forum like this.
