Segment activated but can’t trade in commodity

when I placed the order, it rejected the order saying my client code is not registered, yet when I checked my KYC completion document, everything was valid and all segments were activated.

Hi @rjtraders Welcome to the community! Thanks for bringing this to our attention. We’re sorry to hear that you’re encountering an issue with your order placement, and we’ll do our best to resolve it promptly.

To investigate this further and ensure a smooth trading experience for you, we’d kindly request you to share your client code with us via direct message. We’d also encourage you to kindly raise a ticket regarding this issue via this link Solve Your Queries Faster by Creating Tickets | Angel One

Hi @rjtraders Please refer to this response for the segment activation.