Clients code not activating on mcx

Just now spoke to mcx customer support and shared my client id with them. They are saying that they have not received any code for activation. What is angel one doing even after activating commodity segment?

Hi @VINNI Welcome to the Community! Thanks for highlighting this issue, we’d request you to kindly follow these steps mentioned below and let us know if it is activated now?

Steps to follow:
Refresh the app: Ensure you’re using the latest version (re-install if needed).
Re-push the request: From your account, please re-activate the commodity segment.

For detailed instructions:
We’ve prepared a knowledge base article outlining the complete process: https://www.angelone.in/knowledge-center/diy-processes/how-to-check-active-segments

Hope this helps!