on web trading platform of Angel One,
Chart is lagging and getting struck and not updating with price.
very frustrating. Saved charts getting deleted automatically.
Even on App chart a
laypout being removed automatically.
Please resolve these issues.
It is affecting the trading experience badly.
Hi @Sajuk4179 we apologise for the inconvenience. Can you fill out this form https://tinyurl.com/yehe6xau with these additional details:
- what is your web application configuration?
- is the Charts unresponsive issue happening regularly or intermittently for you ?
- Is it happening for all segments/Scrips or for some specific chart?
Please update here once you’ve filled the form so that we can escalate it.