The average price is reflected incorrectly. I purchased 600 Sakuma shares at 30.05, but the app shows 30.09. How and why is this happening?
Hi @Pisces_guy Can you please share a screenshot? Also, DM us your client ID so that we can check internally.
Unable to find how to DM, please refer the screenshot and explained me Gross rate is 30.05 and second screenshot 30.09.
Please confirm did you include all charges in this, if yes that is wrong
HI @Pisces_guy, we do not encourage our clients to share their private information publicly, we request you to visit this link: https://tinyurl.com/yehe6xau 4and share your details. We’ll be happy to help. Thanks!
PS: Please refrain from adding these details( (email id, contact details, Client Code etc).) on the public forum like this.
In the image shared above, I have not posted any personal information; you can treat it as general information too.
Anyway, I have created a submitted the with my concern and hope to get a reply soon.
It has been two days posted my query here, nobody care from the customer support team replied here
Hi @AngelOne
It’s been 11 days with no response yet. This is very disappointing and shows a lack of care and intention to reply.
REMINDER
It’s been more than a month, not answered a simple query.