Dear Mam/sir
I am a client of angel one having
Summary
Client ID No (AAOA1491).
Recently I have been charged a high brokerage amount for my options trading that is Rs. 100 per lot instead of Rs. 20 per order execution as I was informed by my designated angel broker initially while opening my account. Moreover, I also checked the charges mentioned in the internet which also indicated Rs. 20 as the brokerage charge. I have traded according to pre assumption of Rs. 20 per order charge instead I have been charged Rs. 100 per lot. Upon enquiry, initially I was denied information and on further enquiry I was told that my account is a traditional one instead of a I trade account and that traditional accounts charge Rs. 100 per lot. I was deliberately not informed about this hidden protocol that my account is a traditional one and that I could be charged such high amount. I am extremely disappointed by such unprofessional behavior from your part. Now that I have been charged without my knowledge, I would highly appreciate if the charges are ammended as per the rate that I was pre informed at the earliest. Seeking an early response from your part in this regard
Thank you
