Regular plan conversion from Direct without customer consent

RAll Direct Growth plan in mutual funds suddenly converted to regular sure to which unable to invest recently account in Angelone,the mutual funds option but it showing only regular funds not direct mutual funds.Could you please assist in this how to resolve this , though disappointed with Angel one and lack of transparency and communication

Hey @SA1984 please raise the query in the form shared earlier https://tinyurl.com/rspw8d2p
We’ll escalate it to the respective team.