Hi @Varghese Can you please check if your PAN-Aadhar are linked? If not, please go through this link; Mandatory Aadhaar-PAN Linking
If done already, please apply for Re-KRA, to complete the Re-KRA journey you can either use Digilocker or upload manual Aadhaar. It will be done faster if you do it via Digilocker. KRA This is the link to do re-kra.
If you still face the issue, please share your Client ID along with the screenshot of the issue.