Amount added but not showing in my account

Hi

The concerned person

Yesterday I added 3000 rs in my account I’d thru added find services got a mail as well as sms confirmation but yesterday evening I checked the account showing zero on the top of it statement doesnt show any transaction at all…

Plz look into this.
it’s my 3rd day on the platform don’t want to take any bad experience especially from highly professionals like Angel one

Name - Chandan kumarparmesh jha

Reg mail id- jchandan0609@gmail.com

Thanks